Refund Policy

Effective Date: May 24, 2025
Company Name: Vendside

1. Overview

We strive to deliver exceptional digital marketing solutions. If you are not satisfied with our service, this Refund Policy outlines your rights and our process.

2. Eligibility for Refunds

Refunds may be issued under the following conditions:

• The service has not yet been delivered or activated
• A clear technical failure or delay occurred on our part
• The issue cannot be resolved after support attempts

3. Non-Refundable Items

• Custom digital marketing services already delivered
• Subscription fees after the trial period
• Third-party platform costs or software tools we pay for on your behalf

4. Refund Process

To request a refund:

• Email billing@vendsidedigital.com within 7 days of the issue
• Provide your order ID and reason for the refund

Approved refunds will be processed within 5–10 business days back to your original payment method.